Subscribed ONTs & ONT 360
Every ONT with status, PPPoE user and last contact — search by user, device ID or model. One click opens the 360° view.
- WAN IP, status and DNS
- Rx / Tx optical power, temperature and voltage — colour-coded
- Live and lifetime traffic
- Wi-Fi radios with connected devices
- Full TR-069 scan, refresh and confirmed reboot
Wi-Fi Insight
Answers "is it the line or the Wi-Fi?" in seconds. Raw dBm becomes plain language your support team can read out on the phone.
- Excellent / Good / Not in good range / Out of range per device
- Link speed down / up and data used
- Advice such as "move closer or add a mesh point"
ONT 360 tools
Fix it remotely instead of sending a technician.
- One-click health check with a plain verdict
- Change Wi-Fi name, password, channel and on / off
- Ping and traceroute run from the ONT itself
- Shared notes per subscriber
Zero-touch provisioning & WAN editor
New ONTs wait in a queue. Review the proposal, edit, confirm — the portal configures the ONT and verifies every value it applied.
- PPPoE / IPoE, route / bridge, INTERNET / VOIP / IPTV service types
- IPv4 / IPv6, VLAN + 802.1p, MRU / MTU, LAN and SSID binding
- Wi-Fi names that follow the PPPoE username
- TR-069 management WAN always locked; failed new WANs are removed
WhatsApp alerts
Your NOC hears about problems before the subscriber calls — through the official Meta WhatsApp Cloud API.
- ONT offline and back online
- Low or suddenly dropping fibre signal, and recovery
- New ONT provisioned
- Bursts grouped into one message
Users & roles
Give every engineer their own login with exactly the access they need.
- Admin, Support and View-only roles
- Limit a user to chosen ONTs — 5, 10, 100 or all
- View-only users never see edit controls
- Disabled users are signed out immediately
Bulk actions & audit log
Work on many ONTs at once and keep a complete record.
- Refresh or reboot a selection of ONTs
- Every sign-in and change logged with user, role and detail
- Filter by activity, search by ONT or user
NOC & Live traffic
A dense engineering view for your NOC and real-time per-WAN throughput — no SNMP to configure.
- All WANs, optics, radios and recent events on one screen
- Browse every TR-069 parameter
- Live per-WAN and per-device usage
Instant updates & white-label
New features reach your portal within seconds of release — and Big Bash carries your brand end to end.
- Updates verified and installed automatically
- Any site can move to any release
- Your name, domain and certificate on Big Bash
